Delegation
Delegation Ladder Builder
Sets the authority level for each task, from 'do exactly this' to 'decide and act, tell me quarterly'.
Takes about 4 minutes. Your answers stay in your browser, and no email address is required to see your result.
How much authority have I actually given?
2 tasks mapped to authority levels
Responding to routine customer enquiries
Level 4 — Act, then tell me
Review: Monthly review of outcomes.
Approving supplier invoices under £250
Level 3 — Decide, tell me before acting
Review: Weekly one-to-one.
Assumptions and limitations
- Five authority levels, each with a default review cadence. You can change the cadence to suit the risk.
- Authority levels are a management model, not a legal delegation of directors' duties.
- Record roles rather than personal details. Notes about individuals belong in your own HR records.
Methodology and calculation
This tool is designed with transparency in mind. The results are calculated based on the following logic:
- Maps each task to one of five authority levels with a review cadence.
Limitations and scope
- Authority levels are a management model, not a legal delegation of directors' duties.